Showing posts with label Radiant Systems. Show all posts
Showing posts with label Radiant Systems. Show all posts

Radiant Systems Announces Launch of Real-time Alerting Tool for the Retail Industry

http://www.radiantsystems.com

CounterPoint SmartAlerts™ provides retailers concise, actionable data on store activities via mobile technology
ATLANTA--(BUSINESS WIRE)--Radiant Systems, Inc. (Nasdaq: RADS) today announced that it has launched CounterPoint SmartAlerts™, a powerful new tool within its CounterPoint retail product suite that helps retailers monitor activities within each of their stores by receiving timely alerts via SMS text and e-mail. SmartAlerts analyzes retail point-of-sale (POS) transactions, customer information and inventory data to help retailers improve operations, prevent fraud and provide better customer service by offering over 20 key performance indicator alerts.
“We have seen increased employee morale and improved customer satisfaction within each of our retail locations since implementing SmartAlerts”
“We have seen increased employee morale and improved customer satisfaction within each of our retail locations since implementing SmartAlerts,” said Jay Margedant, president of Red Bandanna, a pet food and supplies store with ten locations in the metro Atlanta area. “One alert we receive is for sales over a set dollar amount, which allows me to congratulate the manager of that store and instantly call the customer to thank them for their business. The flash sales alert is also especially valuable for us to see if we are on track to hit our daily sales goals so that we can make adjustments to ensure we stay on target,” Margedant continued.
SmartAlerts enables retailers to easily monitor their businesses at all times, no matter where the owners and managers are, so that immediate action can be taken based on alerted activity that could affect their bottom lines. By providing instant intelligence with concise messages to the retailers’ mobile devices of choice, SmartAlerts helps them run their businesses with extremely tight control over store operations and an increased focus on fraud prevention and customer satisfaction. SmartAlerts is fully integrated with the CounterPoint retail POS software, allowing operators to configure alerts to be received instantly when conditions are discovered that fall outside of set guidelines.
“It is often difficult for retail operators to be in each of their stores on a consistent basis,” said Chris Lybeer, vice president of product development for the retail, sports and entertainment division at Radiant Systems. “The value of SmartAlerts as a tool is that it acts as the eyes and ears of an operator to provide them with actionable data occurring within their sites. SmartAlerts is a prime example of Radiant’s mission to provide innovative technology for retailers that helps them improve operations, enhance customer service and increase security measures to maximize their bottom lines.”
Click here to watch a video with more details about SmartAlerts.  (for your convenience I have embedded it below)








About Radiant Systems, Inc.
Headquartered in Atlanta, Radiant Systems, Inc. (Nasdaq: RADS) is a global provider of innovative technology to the hospitality and retail industries. For more than two decades, Radiant's point of sale hardware and software solutions have helped to redefine the consumer experience in more than 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues. Radiant has offices in North America, Europe, Asia and Australia. For more information about Radiant Systems:
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Posted by John B. Frank Wednesday, June 23, 2010 0 comments

Radiant Systems Continues the Development of Payment Security Tools for the Restaurant and Retail Industries



http://www.radiantsystems.com

Radiant Payment Guard suite to help operators better safeguard cardholder data

ATLANTA--(BUSINESS WIRE)--Radiant Systems, Inc. (Nasdaq: RADS) today announced that it will be offering a new suite of payment security products, known as Radiant Payment Guard, that currently includes Payment Guard MSR, Token Replacement and CPGateway. These payment protection tools help businesses in the restaurant and retail industries better protect their sites and consumers by reducing data security-related risks.
“Throughout our 25-year history, Radiant has always been focused on providing leading data security protection for our customers”
“Criminals are targeting restaurant and retail businesses at an alarming rate,” said Andy Heyman, chief operating officer at Radiant Systems. “Radiant is providing a variety of hardware and software products, such as the Radiant Payment Guard suite, to help our customers maintain consumer trust and reach the highest levels of data security.”
The Radiant Payment Guard suite of products currently includes Payment Guard MSR, Token Replacement and CPGateway. Payment Guard MSR is an encrypted magnetic stripe reader that is installed within Radiant point-of-sale (POS) hardware terminals, which are deployed within both the restaurant and retail industries. Payment Guard MSR enables data security protection on a physical level with encryption of sensitive consumer data built into Radiant’s hardware products. By the end of 2010, Radiant will be shipping all POS terminals with Payment Guard MSR, with most terminals shipping with this security feature as of July 1. The company began shipping Payment Guard MSR-equipped hardware in 2009 with the launch of the P1515, P1560 and P1760 POS terminals.
Radiant Payment Guard also includes Token Replacement, which is a payment security feature of the Aloha point of sale that has been in use by restaurant operators since early 2009. With Token Replacement, a unique identifier, or token, is allocated to cardholder data at the RBS WorldPay and Radiant Payment Services (RPS) host to prevent personal information from being stored on the point of sale. This ensures restaurant operators that payment processing occurs in a tightly-secure environment.
In addition, Radiant’s CPGateway service is part of the Radiant Payment Guard product set and works with Radiant’s specialty retail product CounterPoint. Unlike other retail point-of-sale systems, CPGateway encrypts cardholder data from the store to the hosting center, rather than decrypting data at the store-level.
“Throughout our 25-year history, Radiant has always been focused on providing leading data security protection for our customers,” said John Heyman, chief executive officer at Radiant Systems. “The new offering of the Radiant Payment Guard suite of products is another example of our effort to continue developing products, technologies and processes to ensure that our customers are able to comply with today’s standards, as well as protect against tomorrow’s hackers.”
About Radiant Systems, Inc.
Headquartered in Atlanta, Radiant Systems, Inc. (Nasdaq: RADS) is a global provider of innovative technology to the hospitality and retail industries. For more than two decades, Radiant's point of sale hardware and software solutions have helped to redefine the consumer experience in more than 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues. Radiant has offices in North America, Europe, Asia and Australia. For more information about Radiant Systems:
This press release may contain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, such as statements relating to financial results and plans for future business development activities, and are thus prospective. Forward-looking statements include all statements that are not statements of historical fact regarding intent, belief or current expectations of the Company, its directors or its officers. Investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, many of which are beyond the Company’s ability to control. Actual results may differ materially from those projected in the forward-looking statements. Among the key risks, assumptions and factors that may affect operating results, performance and financial condition are the Company’s reliance on a small number of clients for a large portion of its revenues, fluctuations in its quarterly results, its ability to continue and manage its growth, liquidity and other capital resources issues, competition and the other factors discussed in detail in the Company’s periodic filings with the Securities and Exchange Commission. The Company undertakes no obligation to update any forward-looking statements.

Contacts

Radiant Systems, Inc.

Media Contact:

Mary Catherine Brutz, 770-576-6753

marycatherine.brutz@radiantsystems.com
Permalink: http://www.businesswire.com/news/home/20100520006056/en/Radiant-Systems-Continues-Development-Payment-Security-Tools


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Posted by John B. Frank Thursday, May 20, 2010 0 comments

Radiant Systems Continues the Development of Payment Security Tools for the Restaurant and Retail Industries



http://www.radiantsystems.com

Radiant Payment Guard suite to help operators better safeguard cardholder data

ATLANTA--(BUSINESS WIRE)--Radiant Systems, Inc. (Nasdaq: RADS) today announced that it will be offering a new suite of payment security products, known as Radiant Payment Guard, that currently includes Payment Guard MSR, Token Replacement and CPGateway. These payment protection tools help businesses in the restaurant and retail industries better protect their sites and consumers by reducing data security-related risks.
“Throughout our 25-year history, Radiant has always been focused on providing leading data security protection for our customers”
“Criminals are targeting restaurant and retail businesses at an alarming rate,” said Andy Heyman, chief operating officer at Radiant Systems. “Radiant is providing a variety of hardware and software products, such as the Radiant Payment Guard suite, to help our customers maintain consumer trust and reach the highest levels of data security.”
The Radiant Payment Guard suite of products currently includes Payment Guard MSR, Token Replacement and CPGateway. Payment Guard MSR is an encrypted magnetic stripe reader that is installed within Radiant point-of-sale (POS) hardware terminals, which are deployed within both the restaurant and retail industries. Payment Guard MSR enables data security protection on a physical level with encryption of sensitive consumer data built into Radiant’s hardware products. By the end of 2010, Radiant will be shipping all POS terminals with Payment Guard MSR, with most terminals shipping with this security feature as of July 1. The company began shipping Payment Guard MSR-equipped hardware in 2009 with the launch of the P1515, P1560 and P1760 POS terminals.
Radiant Payment Guard also includes Token Replacement, which is a payment security feature of the Aloha point of sale that has been in use by restaurant operators since early 2009. With Token Replacement, a unique identifier, or token, is allocated to cardholder data at the RBS WorldPay and Radiant Payment Services (RPS) host to prevent personal information from being stored on the point of sale. This ensures restaurant operators that payment processing occurs in a tightly-secure environment.
In addition, Radiant’s CPGateway service is part of the Radiant Payment Guard product set and works with Radiant’s specialty retail product CounterPoint. Unlike other retail point-of-sale systems, CPGateway encrypts cardholder data from the store to the hosting center, rather than decrypting data at the store-level.
“Throughout our 25-year history, Radiant has always been focused on providing leading data security protection for our customers,” said John Heyman, chief executive officer at Radiant Systems. “The new offering of the Radiant Payment Guard suite of products is another example of our effort to continue developing products, technologies and processes to ensure that our customers are able to comply with today’s standards, as well as protect against tomorrow’s hackers.”
About Radiant Systems, Inc.
Headquartered in Atlanta, Radiant Systems, Inc. (Nasdaq: RADS) is a global provider of innovative technology to the hospitality and retail industries. For more than two decades, Radiant's point of sale hardware and software solutions have helped to redefine the consumer experience in more than 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues. Radiant has offices in North America, Europe, Asia and Australia. For more information about Radiant Systems:
This press release may contain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, such as statements relating to financial results and plans for future business development activities, and are thus prospective. Forward-looking statements include all statements that are not statements of historical fact regarding intent, belief or current expectations of the Company, its directors or its officers. Investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, many of which are beyond the Company’s ability to control. Actual results may differ materially from those projected in the forward-looking statements. Among the key risks, assumptions and factors that may affect operating results, performance and financial condition are the Company’s reliance on a small number of clients for a large portion of its revenues, fluctuations in its quarterly results, its ability to continue and manage its growth, liquidity and other capital resources issues, competition and the other factors discussed in detail in the Company’s periodic filings with the Securities and Exchange Commission. The Company undertakes no obligation to update any forward-looking statements.

Contacts

Radiant Systems, Inc.

Media Contact:

Mary Catherine Brutz, 770-576-6753

marycatherine.brutz@radiantsystems.com
Permalink: http://www.businesswire.com/news/home/20100520006056/en/Radiant-Systems-Continues-Development-Payment-Security-Tools


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Radiant Systems and RBS WorldPay Announce the Launch of Token Replacement

http://www.radiantsystems.com
New payment processing security feature of Aloha POS software uses token replacement of credit card numbers to reduce burden of PCI compliance




ATLANTA--(BUSINESS WIRE)--Radiant Systems, Inc. (Nasdaq: RADS) today announced the release of Token Replacement, a new payment security feature that allocates a unique identifier, or token, to cardholder data at the RBS WorldPay host to prevent personal information from being stored on the point of sale.



“Token Replacement allows restaurant owners to place a greater focus on their operations by helping to ensure payment processing occurs in a secure environment,” said Jeff Hughes, vice president of hosted solutions at Radiant Systems. “Unlike other competitive alternatives, there are no additional transaction fees associated with our Token Replacement feature. This is one of many examples of how Radiant is striving to help our customers better manage data security.”



Token Replacement is designed as a point-of-sale feature that is tightly integrated into the latest version of the Aloha POS. When credit cards are swiped, data is first sent to the secure RBS WorldPay host, which then processes the payment and returns a unique token identifier to the POS for future reference. In addition, the seamless integration of Token Replacement with Aloha POS software increases speed of service by reducing processing time to let sales happen faster and maximize profits.



“As Payment Card Industry Data Security Standards (PCI DSS) continue to change and evolve, it is important for technology and payment processing companies to proactively provide a range of technical solutions to help merchants reduce risk,” said Ian Drysdale, senior vice president of market development at RBS WorldPay. “RBS WorldPay and Radiant developed Token Replacement in response to our clients’ desire for solutions that help reduce the burden that PCI compliance has placed upon many hospitality and retail merchants.”



About Radiant Systems, Inc.

Headquartered in Atlanta, Radiant Systems, Inc. (Nasdaq: RADS) is a global provider of innovative technology to the hospitality and retail industries. For more than two decades, Radiant's point of sale hardware and software solutions have helped to redefine the consumer experience in more than 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues. Radiant has offices in North America, Europe, Asia and Australia. For more information about Radiant Systems:

About RBS WorldPay™

RBS WorldPay, Inc. is a leading, single-source provider of electronic payment processing services – including credit, debit, EBT, checks, gift cards, e-commerce, customer loyalty cards, fleet cards, ATM processing and cash management services. RBS WorldPay is the U.S.-based payment processing division of the Royal Bank of Scotland Group plc. For more information, please visit www.RBSWorldPay.us.



About The Royal Bank of Scotland Group (RBS)

The RBS Group is a financial services company providing a range of retail and corporate banking, financial markets, consumer finance, insurance, and wealth management services. The RBS Group operates in the Americas, Asia and the Middle East serving more than 40 million customers. For more information, please visit www.RBS.com.





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Posted by John B. Frank Monday, March 15, 2010 0 comments

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