Image representing eBay as depicted in CrunchBaseImage by via CrunchBase

This story is from last week and I thought it made some interesting points which have coincided with some of the discussions I've had with associates...and there is one thing everybody agrees on.  The big winners in this acquistion were the BillMeLater shareholders.  We are apparently now (since December) "officially" in a recession.  Worse than that, we are also in a severe "credit crisis"  and people will tbe forced to turn to debit and cash as their cards get maxed out, or their balances get lowered.   The risk is the credit worthiness of consumers using the BillMeLater platfrom. On the other hand, with credit tight, maybe more people will utilize it for budgetary concerns.  After all, it is cash, it's just cash later, so maybe it'll work, but there certainly are some opposing forces they have working against. them.  Like the article says...it appears, at the very least, eBay overpaid for BML.

At worst, they'll have $100 million in defaults on the books from 2008...



Was Ebay's BillMeLater Acquisition A Huge Blunder? - washingtonpost.com

Michael Arrington - TechCrunch.com

When eBay paid $945 million for BillMeLater in October, we blinked. The business assigns credit at the point of sale to ecommerce customers who can't use credit cards because they don't have them, have maxed out credit limits, or choose not to. It charges fees much like a credit card - currently 19% interest.

The credit markets were already a wreck in October, with accelerating defaults on credit card accounts. And worse, the securitization markets were starting to shut down, meaning credit companies couldn't get the debt off their books.

Still, a BillMeLater investor said not to worry. Their model is different than the credit card companies, he said, because they only issue credit on a per-transaction basis.  Fast forward a month and a half, though, and things are much worse. Credit default rates are expected to hit 10% next year as personal bankruptcies soar, and the securitization markets are flat out closed.

And I don't really buy the argument that BillMeLater has a better model than the credit card companies. Card companies can (and do) lower credit limits in bad times, so they don't have much more exposure on credit limits compared to BillMeLater. Also, most of BillMeLater's customers don't qualify for credit cards in the first place, or are tapped out. That makes this debt super sketchy. And BillMeLater's credit models were created in a world of 5% default rates (the average over the last ten years), which are nowhere near as bad as what's coming.

On top of all of this, BillMeLater is pushing incentives that give people zero payments until April 1. What a teaser to buy stuff people can't afford for the holidays.  This is adverse selection at work. People who don't need to wait until April 1 to pay won't use it. Those that do will, and those people are likely to be big credit risks.

At the very least eBay seems to have overpaid for BillMeLater.  At worst they may have huge losses on the product next year. In 2008 they'll do $1 billion in payment volume. You can do the math on a 10%+ default rate.

Reblog this post [with Zemanta]

Posted by John B. Frank Wednesday, December 3, 2008 0 comments

Credit Card Hackers in New Attack?

It's the last thing cash-strapped banks need right now: Holders of credit and debit cards are reporting an epidemic of unauthorized charges on their bills.

Could this be a sign of a massive card-fraud operation in the making?

A company called Adele Services, based in Melville, N.Y., has been charging cards small amounts — 21 to 29 cents. Such charges are usually attempts by card fraudsters to test whether a particular card number is valid.

The range of complaints suggests the people behind the Adele charges have gotten their hands on a sizable database of credit cards.


Here's some more on this breaking news from ars technica:


"A wave of unauthorized microtransactions is currently sweeping the accounts of a number of US credit card holders, though the size andscope of the fraud scheme have not yet been determined. Beginning on oraround November 20, consumers apparently began to notice smallcharges—typically for 19-29¢—appearing on their bank statements oronline account information. These small withdrawals or deposits aretypically test fees, sent to verify account authenticity. Paypal, for example, makes two small deposits in a user's bank account in order to verify its authenticity.

While legitimate companies will reverse the fee (or occasionally let you keep the extra quarter), thieves use the transactions to verify that a credit card number is good. If the deposits complete successfully, the hacker knows he's got a live card (or a live card number). The next step, at least usually, is to burn through the account's balance as quickly as possible before anyone notices what's happening.


Beginning on or about November 20, various card holders began complaining online about unauthorized microtransactions that were suddenly showing up on their accounts. The charges fit the model described above, and were labeled as coming from Adele Services. Adele Services appears to be a dummy corporation; the 1-800 number listed as the customer contact point is disconnected and there's no official
website.

The company may not officially exist, but that hasn't stopped it from continuing to test accounts. It's impossible to state how many card holders have been pinged in this manner, but the number of online reports is growing steadily.

Theories on which company's security was breached abound, although the mob of sages has collectively ruled out PayPal, given the number of non-PayPal users affected. Amazon seems to be a current favorite, based on the fact that a number of the irate forum posters recently shopped there. The factual likelihood that any number of random people have recently shopped at Amazon given the size of that company, and the time of year is much higher than some of the more fervent posters would like to admit.

For the time being, it's a good idea to keep a close eye on the day-to-day activities of your credit/debit account. If you want to be on the safe side, take a moment and review your financial institution's rules on contesting charges. The rules of this procedure can vary significantly from bank to bank. If you've been hit by these types of unknown charges (whether from Adele or another company), please let us know about it. 

At this point, there's nothing much more than circumstantial evidence of a data breach. Such breaches can be disastrous when they occur, as TJ Maxx demonstrated back in 2007. It's possible that whoever is running Adele is working off randomly generated numbers, however; we won't know until more information becomes available
."

Large-scale hacks have happened before; the worst was in 2005, when hackers obtained a file of 40 million card numbers from CardSystems, a credit-card processor. While most consumers worry about shopping with Internet retailers, online card databases are rarely the problem. In 2007 insecure cash registers at TJ Maxx and Marshalls stores exposed 45.7 million cards.

Posted by John B. Frank 0 comments


E-Commerce Spending Jumps 15% on Cyber Monday to $846 Million, the 2nd Heaviest Online Spending Day on Record

Eclipsed Only by Green Monday 2007 with $881 Million in Online Spending


RESTON, VA, December 3, 2008 – comScore (NASDAQ : SCOR), a leader in measuring the digital world, today reported its tracking of holiday season retail e-commerce spending for the first 31 days of the November through December 2008 holiday season. For the holiday season-to-date, $12.03 billionhas been spent online, marking a 2 percent decline versus the corresponding days last year. However, Cyber Monday saw $846 million in online spending, up 15 percent. The four-day period from Black Friday through Cyber Monday saw e-commerce spending jump 13 percent as both weekend days and Monday all achieved double-digit gains.


2008 Holiday Season To Date vs. Corresponding Days* in 2007 Non-Travel (Retail) Spending Excludes Auctions and Large Corporate Purchases Total U.S. – Home/Work/University Locations  Source: comScore, Inc.
Holiday Season to Date

Millions
($)

2007

2008

Pct
Change

November 1 – December 1

$12,217

$12,025

-2%

Pre-Thanksgiving

$10,035

$9,588

-4%

Thanksgiving and Later

$2,182

$2,437

12%

November 27 (Thanksgiving Day)

$272

$288

6%

November 28 (“Black Friday”)

$531

$534

1%

November 29-30 (Weekend)

$645

$769

19%

December 1 (“Cyber Monday”)

$733

$846

15%


*Corresponding days based on equivalent shopping days relative to Thanksgiving (October 27-November 26 2007)


“Mark Twain might have said: ‘Rumors of the death of online holiday shopping have been greatly exaggerated’,” said comScore chairman Gian Fulgoni “Consumers are clearly responding positively to retailers’ aggressive online discounts. With Cyber Monday promotions beginning in earnest over the Thanksgiving weekend, consumers have finally begun to open their wallets, setting off a streak of four consecutive days of extremely strong growth, and culminating in a Cyber Monday that racked up an impressive $846 million in online spending, up 15 percent over last year and ranking it as the second heaviest online spending day on record. This is an extremely encouraging development for retailers and we can but hope that their aggressive discounting has still left room for profits.”


Consumers Seeing Less Foot Traffic in Retail Stores


The most recent comScore holiday retail survey, conducted from November 28 - December 1, revealed that some additional insights into consumers view of the 2008 holiday shopping season.

Some of the key survey findings include:
  • More than half (51 percent) of consumers indicated that the level of promotions and discounts is higher this year than last year, while only 12 percent said that there appeared to be fewer, suggesting that retailers are having to be more aggressive in discounting to spur consumer spending.

  • 39 percent of consumers said that there seemed to be fewer people out shopping in retail stores this year than last year, while only 7 percent thought there were more.
Weekly Online Holiday Retail Sales


Members of the media interested in receiving the data behind the  chart for use in a
graphical epresentation, please contact press@comscore.com


About comScore
comScore,
Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world and
preferred source of digital marketing intelligence. For more information,
please visit
www.comscore.com/boilerplate.

Contact:
Andrew Lipsman
Senior Analyst
comScore, Inc.
312-775-6510
press@comscore.com




Reblog this post [with Zemanta]

Posted by John B. Frank 0 comments


Latin America eager to embrace mobile money transfers
Latin Americans living in the USA are keen to adopt money transfer using the less traditional method of a mobile phone, according to a survey commissioned by Upaid, the leading mobile payments provider.

During tough economic times, consumers are looking to cost-effective ways of continuing money transfer to friends, family and loved ones. The majority of those questioned (61%) are spending over US$75 a month on fees and commission associated with cross-border payments, with many considering their current method of money transfer "expensive".

Two thirds of those who transfer money via a shop find it expensive, particularly those sending money to Uruguay, Haiti, Belize and Aruba, with a unanimous 100% of respondents thinking transferring money this way was costly. Many more respondents found other methods of transfer more affordable, with less than half believing money transfer via cheque or telephone is expensive (44% and 46% respectively).


The more traditional methods of transferring money are currently most popular, with the majority (80%) having visited a shop. However, nearly three quarters of those surveyed were keen to use mobile as a method for transfer in the future. The majority (70%) of those that currently use mobile phones to transfer money are males aged 25 to 34.

All respondents thought that the most beneficial aspects of money transfer via mobile was instantaneous transfer of funds, no commission on money transfer, the ability to transfer money directly to a family member's bank account, and the ability to directly pay for a family member's phone credit or to utility bill.

The most popular countries for Latin Americans living in the USA to send money are Mexico (41%), Puerto Rico (12%) and the Dominican Republic (6%).

Stephen Gibb, Upaid CIO, comments on the research, "As the global economic crisis continues and more and more money is transferred from US citizens looking to send funds to Latin American countries, people are looking to a cost effective, easy-to-use method that is safe and timely. The mobile phone is a perfect fit for money transfer due to its ubiquitous nature and the fact that it is carried with a user nearly all the time." He continued: "Just over half of respondents believed using a mobile to transfer money was currently expensive, though the willingness to adopt this method of transfer shows that consumers either expect the cost of money transfer to come down or that the cost is not prohibitive for the benefits it provides."

Upaid commissioned Research Now to survey US citizens transferring money to countries across Latin America.


About Upaid

Upaid is the mobile and online payments specialist. Applications range from the recharge of prepaid accounts via SMS, to electronic bill payment and presentment, to billing for mobile content. The Upaid platform supports a complete eco-system for mobile commerce, giving users the choice of an operator-driven or independent billing system.

Upaid holds a portfolio of over 1,000 granted patents in the arena of e- and m-commerce. We work with Brazil's leading mobile operators and banks to enable recharge transactions, serving a user base of over 50 million consumers, processing 2 million transactions per month. Upaid holds the franchise for VISA Mobile Service in the CEMEA region. Upaid has offices in the US, UK, and Brazil. Upaid is a registered trademark of Upaid Systems, Ltd. For more information, please visit
www.upaid.net .

Source: Company press release.

Posted by John B. Frank 1 comments

The Cyber Holiday Pulse Index is an index based on order activity at 25 large Internet retailers. Chase Paymentech is a payment solution provider serving online retailers, restaurants and other businesses.

E-commerce order volumes rose yesterday on one of the most important online shopping days of the year, according to a major payment processing company. However average order sales were significantly down. The result: Overall sales volume on Cyber Monday was essentially flat, growing less than a half-percent compared with the same day in 2007.
The "Holiday Pulse Index" found transaction volume at 25 major retailers rose by 14.5 percent Monday.   However the average value of each transaction fell 12 percent compared with last year's Cyber Monday.

Aaron Press, director of market analysis for Chase Paymentech, said in a statement that the lower order totals for individual purchases are consistent with payment activity during much of November.  "For the entire holiday season, the slower rise in sales volume compared to the steeper increase in transactions has resulted in the average ticket being lower on most days," he said. Ticket prices is defined as the average dollar spent per transaction.

Yet spending for the season to date has been a little more aggressive than the Cyber Monday snapshot. Since the beginning of November, transaction count has climbed 25 percent, and sales volume has increased 11 percent. The average ticket has come in 12 percent below last year's level, according to Chase Paymentech.

Separately, content infrastructure provider Akamai says traffic volume to retail sites in North America spiked yesterday. By 10 a.m. on December 1, online visits to Akamai retail customer sites had already surpassed 2007's peak visits per minute. The heightened traffic continued well into the evening.

There are some indications that higher traffic volume may not be a sign of higher spending, but rather an indication that people are investing more time in hunting for coupons, discounts, and other deals. According to Google keyword trends, consumers are conducting more searches for such promotions than in past years. Among the queries that climbed significantly this season are "coupons," "Black Friday ads," "discounts," and "free shipping."

ComScore and Nielsen plan to report their Cyber Monday spending and traffic estimates tomorrow. The HomeATM  Blog will highlight the data in a follow-up report.

Reblog this post [with Zemanta]

Posted by John B. Frank 0 comments

Alltel Wireless to launch Alltel Wallet with mFoundry

US wireless network Alltel Wireless will launch a mobile wallet service called Alltel Wallet based on mFoundry’s mobile wallet platform in early 2009.

Alltel Wallet is to include various mobile banking services, offering customers access to a large variety of US financial institutions. Alltel Wireless recently launched a free mobile banking service called Alltel Mobile Banking, offering customers mobile access to accounts from many financial institutions. The Alltel Wallet will provide its customers access to the same financial institutions as well as access to a series of other payment services.

mFoundry will provide Alltel with the necessary platform to plug in enhanced financial services and other advanced functions from selected third party developers. mFoundry’s mobile wallet platform comes with pre-built modules for peer-to-peer remittances and other payment services to help developers deploy new features.

mFoundry’s mobile financial services platform is based on Mojax technology which allows Alltel to offer third party developers the ability to add modules to the wallet. Mojax is an Ajax application framework. Unlike traditional frameworks, Mojax applications (Moblets) do not run within a browser and are not subject to the availability and quality of a network connection. Mojax is a plug-in capable mobile development framework that offers developers additional access to core device capabilities like Camera API, Location Services, Contacts and more.
Reblog this post [with Zemanta]

Posted by John B. Frank 0 comments


I've posted quite a few times on the subject of gift cards over the past 30 days.  There's a lot of things to consider when purchasing a gift card.  Here's some good advice from SmartMoney if you're considering buying one this holiday season...
7 Things to Know About Buying Gift Cards

Just look at how the mighty have fallen. Sales of gift cards -- typically the most-requested holiday gift – have fallen dramatically this holiday shopping season as budget-crunched consumers hunt for ways to save.

“Consumers are putting all their focus into finding bargains,” says Daniel Horne, an associate professor of marketing at Providence College in Rhode Island. Instead of going straight to the cash register to buy a $25 gift card, a shopper is more prone to spend $20 on an item marked down from $25, he explains. Add to that concerns about the growing number of retailers that are going out of business and gift cards become even less of an attractive option for shoppers.

As a result, gift card sales are expected to fall 6% this holiday season to $24.9 billion, according to the National Retail Federation. (Over the four-day Black Friday weekend, gift card sales were down 10%, with just one in five shoppers buying one).

Yet, shoppers don’t have to abandon gift cards altogether -- especially when the alternative is taking a blind guess at what someone on your shopping list really wants. Just proceed with caution. Here's what you need to know to guarantee that buying a gift card will be worthwhile.

Steer clear of troubled retailers


Avoid buying a gift card from a retailer that has filed for bankruptcy protection, or may do so soon, warns Sally Greenberg, executive director of the National Consumer League, a consumer advocate. While stores in Chapter 11 may continue to sell and accept gift cards, they can also put restrictions on their use. Sharper Image, which filed for Chapter 11 bankruptcy protection in February, stopped accepting cards temporarily, then required shoppers to make purchases worth at least double the value of their gift cards. Linens ‘N Things, which filed for bankruptcy protection in May, will only accept cards in its store during its liquidation.

If a retailer files for Chapter 7 bankruptcy protection -- which liquidates the company rather than allowing it to reorganize -- the card balance is almost certainly a lost cause, says Greenberg. “You’re in a long line behind other unsecured creditors,” she says. Most claims return just pennies on the dollar, if anything at all.

Look for FDIC coverage


Your safest bet is to buy a gift card issued by a bank, says Gwenn Bézard, research director for Aite Group, an independent financial services market research company. In mid-November, the FDIC expanded its coverage of consumers’ assets at insured financial institutions to include prepaid gift cards. Should the bank go under, the card balance is covered up to $250,000.

Weigh the fees

Although they offer better protections than store gift cards, bank-issued gift cards do have one pitfall: purchase fees. Discover (DFS: 9.43*, -0.54, -5.41%) and American Express (AXP: 20.43*, -0.33, -1.58%) both charge $3.95 per card, for example, and Chase (JPM: 28.16*, -0.37, -1.29%) charges $3.50. U.S. Bank (USB: 25.80*, +0.03, +0.11%) charges $3.95 if you buy at a bank branch, or $6.95 plus shipping when you purchase one online. Skip these cards if the charges are more than 10% of the balance, says Greenberg. Fees that high aren’t a good deal for the giver or the receiver.

Swap out unused cards

Still hanging on to unwanted cards from last year? Sell or trade them before any dormancy fees kick in. Gadget and home goods retailer Brookstone is letting consumers exchange gift cards of any value (even a penny) from any other retailer for a 15% in-store discount. And on gift card swap sites such as CardAvenue.com and SwapAGift.com, users often receive bids just a few dollars below the face value of their cards.

Take advantage of promotions


To entice consumers to spend more, many retailers are offering discounts with a gift card purchase. Papa John’s offers a free medium one-topping pizza ($10 value) with every $25 card purchased. Through Dec. 8, chain B.R. Guest Restaurants is offering 20% off gift cards purchased online.

Wait until the last minute

Plenty of gift cards carry expiration dates and some even have maintenance fees that kick in after as little as six months of inactivity. To help give your recipients a little more time on the clock -- nearly half of consumers still haven't redeemed the gift cards they received over the holidays by the end of January, says Bézard -- save your gift card purchase until the last minute.

Spend in January

Fewer gift card purchases now mean fewer shoppers redeeming them in January, which could pose a problem for cash-strapped retailers looking to extend their holiday season profits into the new year. Postholiday, retailers may start extending discounts to shoppers who use gift cards, says Horne. (Last year, both Best Buy (BBY: 20.03*, +0.08, +0.40%) and clothing retailer New York & Company offered such incentives.) American Express also routinely extends special discounts for using its cards at participating retailers, such as 15% off a purchase of $75 or more at Virgin Megastore.

Reblog this post [with Zemanta]

Posted by John B. Frank 0 comments

Payments Industry News Blog

Search the PIN Debit Blog by Subject

Kapersky Calls for Mass Adoption of Card Readers

Kapersky Calls for Mass Adoption of Card Readers