Credit card holders could lose their Airmiles

Millions of people face losing all the Airmiles they have collected through buying with their credit cards and shopping online if they fail to collect any in the next six months.

Airmiles – the UK's longest-running loyalty programme – has written to 1.7 million customers who have 500 Airmiles or more but have not collected any in the past two years, telling them that if they do not collect at least one Airmile in the next six months, their accounts will be closed and they will lose any Airmiles they have accrued.

The company's actions have angered customers, and Simon Calder, the Independent's travel editor likening the move to banks closing savers' current accounts through lack of activity.

Mr Calder told the BBC: "That's a bit like having a bank account where you're told, 'Ah, well, you haven't put any money in it for a couple of years so we've closed it down and kept your money.'"

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