Barclays suffers internet glitch

Barclays
Barclays says that the problem was fixed after a few hours
Barclays' online banking services were unavailable to some UK customers on Monday owing to a hardware glitch.
The bank said that some customers were unable to log in to the personal banking site from 9.30am to 2pm.

A spokesman said the problem should have been resolved, and was unconnected to a redesign of the website that took place at the weekend.

It said high volume of demand was also to blame for the fault, which followed a similar failure a month ago.

On 16 June, a technical fault left some of the bank's 15 million UK customers unable to withdraw cash from ATMs, while online and telephone banking services across the UK were not working.

During the latest problem, a message posted on the Barclays website said: "We're currently experiencing technical problems in Online Banking that mean some of you may not be able to log in to the service.

"We apologize for any inconvenience this may cause and suggest you try logging in again later."
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Posted by John B. Frank Wednesday, July 29, 2009

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