LOWELL, Mass.--(BUSINESS WIRE)--Litle & Co. won a Stevie® Award for e-Commerce Customer Service at the 4th annual Stevie Awards for Sales & Customer Service presented in Miami Beach, Florida last week. Litle & Co.’s selection was, in part, determined by demonstrating the success of its payments reporting & analytics platform in helping customers analyze their own customer data to engage with customers, and third-party partners, to uncover new ways to improve operational efficiencies and maximize customer lifetime value through payments.



“We strive to provide value above and beyond what businesses consider typical in customer service, reviewing on a regular basis our customers’ businesses practices to streamline their operations, minimize the cost of payments acceptance and grow revenue.”



More than 500 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition. The awards are presented by the Stevie Awards, which organizes several of the world's leading business awards shows including the prestigious American Business Awards.



“It is an honor to receive a Stevie Award in recognition of our Merchant Services Group’s commitment to driving client success through service,” said Bob Botelle, Chief Customer Officer and Executive Vice President, Merchant Services at Litle & Co. “We strive to provide value above and beyond what businesses consider typical in customer service, reviewing on a regular basis our customers’ businesses practices to streamline their operations, minimize the cost of payments acceptance and grow revenue.”



Litle & Co. said the Stevie Award will embark on a cross-country tour among its clients to thank them and to encourage their continued demand for excellence in customer service in the competitive world of payments.



“This year’s honorees demonstrate that even in challenging economic times, it’s possible for organizations to continue to shine in sales and customer service, the two most important functions in business: acquiring and keeping customers,” said Michael Gallagher, president of the Stevie Awards.



Details about the Stevie Awards for Sales & Customer Service and the list of honorees in all categories are available at www.stevieawards.com/sales.

About Litle & Co.

Litle & Co. is a leading payments management company for merchants who sell goods and services directly to consumers. Providing payment processing and consultative merchant services for card-not-present (CNP) and alternative payments, the Litle & Co. payments platform is engineered specifically to meet the needs of companies in Direct Response (DRTV, radio, print), Multichannel Retail (including catalogs), Internet Retail, and Online Services. Founded in 2001, and based in Lowell, Massachusetts, Litle & Co.’s growth has been acknowledged by a No.1 Inc. 500 ranking (2006) and a No.8 Entrepreneur Hot 100 ranking (2008). To learn more about Litle & Co. visit http://www.litle.com, or call 1-800-548-5326 (1-800-LITLECO) or 978-275-6500.



Twitter: @LitleCo

Linkedin: http://www.linkedin.com/companies/litle-&-co.

 

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.stevieawards.com.

Sponsors of the 4^th annual Stevie Awards for Sales & Customer Service include official publications Sales & Marketing Management (SMM) and Training magazines, as well as the Sales Association, SalesLabs, and ValueSelling Associates.





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