Out of time banking tokens

Faulty timing results in rejected passwords

Conditions such as air pressure and humidity have caused tokens similar to those shown here to suffer a phenomenon known as 'time drift', when the time on the token goes out of sync with the bank system's time. -- ST PHOTO: AZIZ HUSSIN



A TIMING issue has led to problems for some online banking customers who use one-time password tokens to log into their accounts.



The problem, a phenomenon known as 'time drift', prevents the tokens from generating the right passwords.  Since their introduction in late 2006, banks have issued hundreds of thousands of the thumb-sized devices, designed to make online transactions more secure.



Read the full exclusive in Thursday's edition of The Straits Times.

Posted by John B. Frank Thursday, March 11, 2010

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