gomez Reports that Google outage caused slowdown in online retail sitesA networking glitch that Google says caused a traffic jam in its Internet servers led to a drop in performance at many retail web sites, with some transaction speeds four times slower than usual, site performance measuring firm Gomez Inc. reports.
The May 14 outage occurred for about an hour starting at 7:48 a.m. Pacific time, Urs Hoelzle, Google’s senior vice president of operations, said in a Google blog posting last week. “An error in one of our systems caused us to direct some of our web traffic through Asia, which created a traffic jam,” he says. “As a result, about 14% of our users experienced slow services or even interruptions. “
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